Point of sale features

POS features for wherever you sell

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A POS tablet sits on a retail counter running Shopify POS on its display.

Features

Omnichannel selling

Offer a smooth shopping experience for your customers, in store, online, and everywhere in between

Pickup in store Pro

Manage and fulfill in-store pickup orders directly from your Shopify POS.

Buy in store and ship Pro

Make sales in store and ship directly to customers from where you have available inventory. Taxes and shipping rates are automatically calculated at checkout.

Buy online, exchange and return in store Pro

Accept exchanges for purchases made online or at another location and your inventory will be updated instantly.

Local delivery Pro

Manage and fulfill local delivery orders placed online directly from your Shopify POS.

Product QR codes

Attach QR codes to products so customers can use their smartphone to learn more and purchase online.

Send cart to buy online Pro

Send customers an email with items they were interested in but didn’t purchase in store.

Ship from Store Pro

Surface shipping orders for fulfillment in POS so staff can pick, pack and ship orders, including purchasing and printing shipping labels.

Manage orders in POS

View orders in one place in POS making it easy for staff to track, process and fulfill orders.

Smart inventory management

Reduce errors and increase profit from a single place using smart recommendations from Stocky app by Shopify

Purchase orders Pro

Create purchase orders for vendors and suppliers.

Demand forecasting Pro

Get purchase order suggestions based on recent product performance or seasonality.

Transfers Pro

Request transfers from your other locations and keep track of what’s been received and what’s leaving.

Low stock reports Pro

Receive warnings of low stock based on current rate of sales and lead time for each vendor.

Sale item suggestions Pro

Using the sale suggestion page, know which products aren’t selling so you can release cash and inventory.

Inventory analysis Pro

Decide which products are worth reordering and which are taking up valuable storage and cash based with the stock performance grading system.

Stock adjustments Pro

Keep track of small changes made to your stock levels.

Inventory counts Pro

Use a barcode scanner to match your store inventory to your records.

Inventory receiving Pro

Perform accurate inventory counts for incoming orders with a barcode scanner.

Detailed inventory reports Pro

Identify trends and confidently plan for the future reports about your locations and inventory.

Track inventory

Stay on top of your inventory and assign products to different sales channels and locations. Your count will automatically update when an order is fulfilled from that source.

Staff management

Control permissions and track staff performance from one place

Manager approvals Pro

Specify when your staff would need manager approval for actions like applying discounts or editing taxes.

Unlimited POS staff Pro

Add and manage staff who have POS access but not admin access.

POS staff roles and permissions Pro

Assign custom roles to store staff ensuring they have the correct permissions.

Attribute sales to staff Pro

Attribute sales to staff members for commissions or kudos.

Staff POS PINs

Give staff members unique PINs to log into POS.

Checkout

Complete each sale with a seamless experience for customers and staff

Exchanges Pro

Exchange past purchases from any online or retail location and your inventory is updated automatically.

Cancel and void orders Pro

Cancel orders and void payments easily if a customer changes their mind or a mistake is made at checkout.

Save and retrieve cart Pro

Easily manage, save, and retrieve shopping carts to keep checkout moving quickly.

Custom printed receipts Pro

Easily customize printed receipts to fit your brand. Plus, get access to the code editor for more advanced modifications.

Checkout anywhere

Take your smartphone or tablet to your customer, and check out on the spot.

Customizable smart grid

Speed up checkout with the customizable smart grid that adapts based on cart actions to create cues for staff.

Discount codes

Apply discount or promo codes for your online and retail business.

Taxes

Taxes are automatically calculated based on your store’s set location. You can disable taxes or set custom taxes for a specific product or order.

Custom email or SMS receipts

Send custom email or SMS receipts and build your customer contact list for re-engagment.

Custom discounts

Apply dollar or percentage discounts to entire carts or individual items.

Order notes

Track special requests and details by attaching notes to orders.

Custom sale

Use custom line items to bundle items on the spot and set a price.

Camera barcode scanner

Scan product barcode labels with the camera on your iOS device.

Offline cash transactions

Accept cash payments to complete transactions when you’re offline.

Returns

Accept returns from online or in-store purchases and capture return reasons to gain insights into product performance.

Products

Stay organized and spend less time on admin chores

Unlimited products

Add an unlimited amount of products and variants on your POS.

Product collections

Categorize products by type, season, promotions, and more. Use smart collections to automatically sort products based on vendor, price, and inventory level.

Product variants

Add multiple variations to products such as size, color, or materials and assign their own price, SKU, weight, and inventory.

Inventory status

Use inventory states to track and share the status of your inventory as products are received, transferred, or an order is fulfilled.

Multi-location inventory

Create and allocate inventory to your various online sales channels, warehouses, retail stores, or wherever else you store stock.

Barcode labels

Assign existing barcodes to products or create new ones to keep track of inventory and speed up checkout.

Customers

Turn one-time shoppers into life-long fans

Create customer profiles

Customer profiles are created with every in-store or online purchase during checkout.

Rich customer profiles

Keep track of contact information, purchase history, lifetime spend, customer notes, tags, shipping address, taxes, and marketing preferences.

Order history

When customers shop online or in store, their order information is automatically synced.

Contact customers

Reach out to customers from your POS using email, SMS, or by phone.

Reward loyalty online and in store

Build lasting relationships and reward your loyal customers with exclusive events, discounts, or content.

Marketing preferences

Collect emails and phone numbers at checkout to notify your customers of upcoming sales or new products.

Customer tags

Assign customers with tags, then search and filter based on the needs of your outreach.

Reporting and analytics

Get actionable reports so you can make informed business decisions

Daily sales reports Pro

Make informed decisions with detailed insights into sales, products, and staff performance compiled in a daily report generated from your POS.

Dashboard overview

Get an overview of your entire business online and in-store at a glance.

Retail sales reports*

View, analyze, and export sales by staff members, location, time period, or customers.

Cash tracking

Improved tool for accurately tracking the expected balance in your cash drawer for end of day deposits from your POS.

Cash flow reports*

Understand how much you’ll be paid and when you’ll receive your money from in-person and online sales.

Product reports*

Get insights into which products are and are not selling.

Discount reports*

Track the performance of your promotions so you can evolve your approach over time.

Inventory reports

View a month-end snapshot of your inventory and track the quantity and percentage of inventory sold each day.

Finances reports

Generate reports to review your finances including sales, returns, taxes, payments, and more.

Hardware

Build a complete point of sale with Shopify’s plug-and-play hardware

Connectivity screens

Integrate compatible hardware with Shopify POS to track connectivity from within the app and troubleshoot quickly.

Compatible hardware accessories

Build out your POS with compatible hardware available through the Shopify Hardware store. Pair accessories like barcode scanners, receipt printers, cash drawers, and more.

Additional payments

Accept popular payment methods so you never miss a sale

Sell and accept gift cards

Sell physical and digital gift cards that can be redeemed in store or online.

Split payments/tenders

Accept two or more payment types in a single transaction.

Email gift cards

Email digital gift cards that recipients can redeem in store or online.

Partial payments

Accept as much or as little payment as you want in the form of deposits or layaways.

Add digital gift card to Apple Wallet

Allow customers to add digital gift cards to their iOS devices, check balances, and redeem from their Apple Wallet.

Custom payment types

Create custom payment options such as external terminals, checks, IOUs, or gold coins.

Refund to an existing gift card Pro

Refund a purchase to an existing physical or digital gift card.

Marketing

Keep your brand top of mind with marketing tools that bring customers online and to your retail stores

Product reviews

Encourage customers to leave product reviews that can be used in your online store and Google search results to encourage sales.

Email marketing

Capture customer emails at checkout and stay in touch with marketing emails and promotions.

Social media integration

Create campaigns to connect with your local customers that drive store visits and sales.

Google Merchant Center

Promote your store and automatically sync products and information with Google Merchant Center.

  • *Reports included with Shopify and above plans
  • **Requires iPhone Xs or later with iOS 15.5 or later

Frequently asked questions

Not just ecommerce. All commerce.

Bring in-store and online sales together with the Shopify POS system.